KYC Know Your Customer Course

During the Know Your Customer (KYC) course, you’ll engage with knowledge and real-life case studies as you develop practical skills and techniques for immediate application to KYC projects, or within your organisation. You will be benefited from the unique pedagogy and multidisciplinary approach of Blackboard Learning—an institution at the forefront of research and online learning—as you develop KYC skills to better understand the the 5 tenets Of TQM, telephone skills , and tips on effective use of social media and the factors that contribute to career success and failure.

Throughout this Know Your Customer (KYC) course, developed by industry experts, you’ll get the opportunity to learn from experts with diverse experience. Guided by experts, Know Your Customer (KYC) course prepares you to become a change-maker with the skills to drive your career or organisation forward.

Know Your Customer (KYC) course will demystify KYC and give you the toolkit to make better contributions and to become an even greater asset to your organisation. It will also allow you to communicate more effectively and confidently about KYC issues, whether it is with the relevant people in your own business or with those outside your workplace.

After completing the Know Your Customer (KYC) course from Blackboard Learning, you will be more skillful with more knowledge, along with practical tips and advice that will help you to learn the essential aspects of KYC. Skills development in KYC leads you to career development in the KYC sector.

Courses included in this Know Your Customer (KYC) bundle course:

Enrol in the Know Your Customer (KYC) course and get started with the Know Your Customer (KYC) journey!

This Know Your Customer (KYC) course is a course consisting of 3 courses with many KYC related topics.

You will get in this bundle course-

Course 1: Outstanding Customer Service - The Ultimate Guide!

Course 2: Customer Care Getting it Right

Course 3: Using Digital Marketing to Drive Traffic and Convert Customers

The Know Your Customer (KYC) course contains important modules that teach learners about their professional needs and succession. In the United Kingdom, Blackboard Learning is one of the most popular online Know Your Customer (KYC) course providers. You will get a solid foundation of knowledge about KYC in this Know Your Customer (KYC) course. You will be able to think critically about Know Your Customer (KYC) and comprehend basic KYC theories and methods. This Know Your Customer (KYC) course was created to provide you with the tools and methods you'll need to make a measurable effect in your career, whether your objective is to land a job, improve your abilities, or make a good influence in some other way.

Curriculum for Know Your Customer (KYC) bundle courses:

Course 1: Outstanding Customer Service - The Ultimate Guide!

• Intro-Why Customer Service Is Critical To Your Business!
• Good Isn't Good Enough!
• We Are ALL in the "Helping Field".
• Providing "Concierge" Level Of Service.
• The 5 Tenets Of TQM.
• Secrets Of How To Boost Customer Satisfaction.
• How To Avoid The 10Deadly Sins Of Customer Service!
• More Money $$$-Through Customer Relation.
• How Much Is A Customer Worth?$$$
• Do You Understand Your Customer?
• Dealing With Difficult Customers.
• "LEAP" Into Customer Service!
• Exceptional Phone Service.
• WHY Customer Buy From You!$$$
• BONUS LECTURE!!! FINAL TIPS!!!

Course 2: Customer Care Getting it Right

• Introduction

• Our own experiences of customer care

• Meet and greet

• Equality and diversity

• Telephone skills

• Hints and tips for best practice

• Dealing with complaints

• Conclusion

• Customer care promo

Course 3: Using Digital Marketing to Drive Traffic and Convert Customers

• INTRODUCTION

• Introduction to Digital Marketing

• DIGITAL MARKETING TIPS AND STRATEGIES TO DRIVE TRAFFIC AND CONVERT CUSTOMERS

• The Ever Changing Digital Marketing Landscape

• A Holistic View of Your Digital Marketing Strategy

• Create a Website that Converts

• Create a Compelling Landing Page that Converts

• Driving Free Traffic to Your Business

• Tips on Effective Use of Social Media

• Using Paid Ads to Drive Traffic

• Using Email Marketing to Increase Sales

• FINAL QUIZ

• Digital Marketing Quiz

Why Blackboard Learning:

Blackboard Learning is an online learning platform through which students from any corner of the world can learn their desired course. Using online learning, we assist students in realizing their full potential and advancing their careers. Today, our goal is to be the world's leading provider of online learning experiences with a global impact. By leveraging online learning, we assist students in preparing for bright futures in world-changing jobs. We provide a wide range of categories, including Accounting & IT, Programming, Creative, and more. Our courses are designed to stretch students intellectually through state-of-the-art online learning.

This Know Your Customer (KYC) course is for anyone looking to develop their skills and knowledge in KYC related fields, as well as for those-

• Wants to enhance Know Your Customer (KYC) related skills and knowledge.
• Use KYC related knowledge in his career or profession.
• Needs KYC related skills for new job applications and opportunities.
• Who wants to learn Know Your Customer (KYC) and apply in real life.
• Anyone who wants to demonstrate Know Your Customer (KYC) to prospective employers or jobs.
• Anyone who wants to apply Know Your Customer (KYC) course related skills and dive into relevant career paths.

Know Your Customer (KYC) course does not require prior knowledge or experience. Anyone with a PC, tablet, or mobile phone can do the Know Your Customer (KYC) course. It would be ideal for the learner to have:

• An open minded, a spirit of self-inspection, and willingness to improve himself/herself.
• A desire to improve business (and personal) knowledge and skills.
• The desire to enhance skills inKYC.

This Know Your Customer (KYC) course is exciting as it opens the doors to many professions related to KYC. Prospective Know Your Customer (KYC) course related career paths that include but are not limited to-

• Senior analyst
• Customer support executive
• Client relation associate

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included